1. Returns
Thank you for shopping at Leela Market. If you are not entirely satisfied with your purchase, we’re here to help.
1.1. Eligibility for Returns
- You have [number] calendar days to return an item from the date you received it.
- To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
- Your item needs to have the receipt or proof of purchase.
1.2. How to Initiate a Return
Please contact our customer support team at [email protected] to initiate a return.
1.3. Shipping Your Return
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
1.4. Refund Process
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
2. Exchanges
If you received a faulty or damaged item and need to exchange it for the same item, please contact us at [email protected]. Please note that exchanges are subject to availability.
3. Damaged or Faulty Items
If you receive a damaged or faulty item, please contact us immediately at [email protected]. We will assess the issue and provide further instructions.
4. Contact Us
If you have any questions on how to return your item, contact us
Contact Information:
Email: [email protected]
Phone: +1 719-230-3088
Address:
31-35 Main St Hingham, MA 02043, USA